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RMA# Request

Required fields are designated with a (*).

Contact Information
Company
*Address
*City
*State / Zip
*Country
*Main Contact
Alt. Contact
*Phone x
Fax
*E-Mail
*Confirm E-mail
Case Information
*Case #
Product Information
Date of Purchase
Tempest Invoice #
*Quantity
*Model / Serial #
1.
Return Information
*Type of Return
Return New and Unopened Product for Credit
Replace Defective Product (Upon Receipt)
Replace Defective Product for Credit
Return Product for Upgrade
*Condition of Return
Unopened Factory Sealed
Product New and Opened
Product Opened and Defective
Product Opened and Non-Defective
Damaged in Transit
*Reason for Return
Damaged in Transit
Defective/D.O.A.
Shipping Error
Other
Additional Comments
 
RMA Reminder
User MUST obtain a Case # from Technical Support before requesting an RMA.
All products returned for credit may be subject to a 20% restocking/refurbishing charge.
Tempest Tech Support
(877) 783-6737
(858) 726-3919