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Contact Information
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Country
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Main Contact
Alt. Contact
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Phone
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Case Information
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Case #
Product Information
Date of Purchase
Tempest Invoice #
*
Quantity
1
2
3
4
5
6
7
8
9
10
*
Model / Serial #
1.
Return Information
*
Type of Return
Return New and Unopened Product for Credit
Replace Defective Product (Upon Receipt)
Replace Defective Product for Credit
Return Product for Upgrade
*
Return Address
*
Restocking Fee
By selecting this checkbox, I understand that a 20% restocking fee (calculated from the MSRP price) will be charged for credit returns of units passed the 30 days replacement period.
*
Condition of Return
Unopened Factory Sealed
Product New and Opened
Product Opened and Defective
Product Opened and Non-Defective
Damaged in Transit
*
Reason for Return
Damaged in Transit
Defective/D.O.A.
Shipping Error
Other
*
Detailed Reason
Additional Comments
RMA Reminder
User
MUST
obtain a Case # from Technical Support before requesting an RMA.
All products returned for credit may be subject to a 20% restocking/refurbishing charge.
Tempest Tech Support
(877) 783-6737
(858) 726-3919
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Tempest Microsystems, Inc.
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